Programs Clients Articles Video FAQs Inquiry

 The following is a sampling of companies and organizations for which Fred Firestone,
principal of the Ethical Selling Institute, has presented or facilitated.

Enterprise Rent-A-Car

  • customer service (WOWEDFactor) and ethical selling
  • Customer Relationship Group: strategized and presented workshops on how to deliver "customer experiences" from call center (WOWEDFactor seminar)
  • Promotional Products Group: developed selling strategy and designed and presented workshops
  • ethical selling
  • designed and presented series of best-practices workshops for Hewlett-Packard retailers
  • Michael Luckett letter

  • differentiation
  • designed and presented workshops for Scientific Computing Division
Vistage International
Ford Motor Company and Ford Motor Credit
  • performance improvement
  • three-year project facilitating ownership of Continuous Improvement Recognition Program
  • Don Bertram letter
Stone Carlie & Company, CPAs
Toro Irrigation Systems
  • differentiation, ethical selling
National Association of Electrical Distributors
  • facilitated performance improvement process
Orion Advisor Services
  • differentiation, ethical selling

Logan College of Chiropractic
Arrow Limousine
United States Postal Service
Laclede Gas
  • differentiation
Center for Business, Industry and Labor
Olin Brass
  • differentiation, ethical selling
Florissant Valley
Chamber of Commerce

Argosy Casino
Businesspersons Between Jobs

National Down Syndrome Congress
  • advocacy
  • national conference keynote: "Applying the Customer Service Model to the Human Service Delivery System"
  • Larry Mass letter
Central Institute
for the Deaf

Missouri Governor's Conference
Mailing and Fulfillment Service Association
American Society of IRS Problem Solvers
Touche Ross
Association of Information Technology Professionals
Marketing and Cooperative Education Association
Nebraska Furniture Mart

Misc. Business Motivation
/Facilitation Clients

Baylor Health Care System
Baymont Inn and Suites
Boatmen's Bank
Brown Shoe
Epic Healthcare Group
General American Life
Herman's Sporting Goods
Illinois Power
Kraft Foods
Mallinckrodt Medical
Ralston Purina
Shell Oil
United Healthcare
United Parcel Service
US Airways
Via Rail Canada
Vons Supermarkets


EthicalFactorSM Clients | Letters

About Us | Programs | Clients | Articles | Video | FAQs | Inquiry/Register

Phone: 314.863.4000 | Email: | 7730 Carondelet Avenue, Suite 106, St. Louis, MO 63105

Copyright © 2011 Sempact, Inc.
No portion of this site may be reproduced without the express written consent of Sempact, Inc. Send errors or feedback to Web design provided by Jey Ping.

About Us